Security guard company Q&A
What should a security contract with a client include?
Short answer
- The guarded site, with the exact address and a description of access areas.
- The number of contracted posts and the guard schedule for each (24/7, night-only, etc.).
- The agreed rate — confirmed hourly or a fixed monthly package — and the billing terms.
- The guards' duties on site (access control, rounds, incident reporting).
- Termination clauses, notice period and how contracted posts can be changed.
What the law says (brief)
- Law 333/2003 on the protection of objectives — the service contract must align with the site's approved security plan.
- Civil Code, Art. 1270 and following — general rules on performing and amending service contracts.
Practical examples
- Example: a mall contract specifies 4 posts, 24/7, at a confirmed hourly rate, plus 2 extra posts on weekends only, at a different rate. Any change to the number of posts is done through an amendment attached to the original contract, without losing the history.
Common mistakes
- The contract doesn't specify the exact number of posts and schedule, which leads to billing disputes.
- Verbal schedule changes aren't documented, and the billed rate doesn't match what was actually delivered.
- There's no clear notice-period clause for termination, which complicates switching to another provider.
How 4guards helps
- Per-site contracts, with posts, schedule and rate defined directly in the platform.
- Contract changes attach as amendments, without losing the original history.
- The contract automatically caps scheduling — you can't assign more guards than contracted.