Security guard company Q&A
What should a security contract with a client include?
Short answer
- The guarded site, with the exact address and a description of access areas.
- The number of contracted posts and the guard schedule for each (24/7, night-only, etc.).
- The agreed rate — confirmed hourly or a fixed monthly package — and the billing terms.
- The guards' duties on site (access control, rounds, incident reporting).
- Termination clauses, notice period and how contracted posts can be changed.
What the law says (brief)
- Law 333/2003, Art. 5, as amended in 2026: guarding is organised and carried out under a security plan drawn up by the guarding company under the service contract. For a site, police approval is required only for armed guarding (including when the plan changes); for unarmed guarding, the beneficiary submits the plan electronically to the competent police unit within 15 calendar days of drawing it up. Keep the contract and the plan consistent.
- Civil Code, Art. 1270 and following — general rules on performing and amending service contracts.
Practical examples
- Example: a mall contract specifies 4 posts, 24/7, at a confirmed hourly rate, plus 2 extra posts on weekends only, at a different rate. Any change to the number of posts is done through an amendment to the original contract.
Common mistakes
- The contract doesn't specify the exact number of posts and schedule, which leads to billing disputes.
- Verbal schedule changes aren't documented, and the billed rate doesn't match what was actually delivered.
- There's no clear notice-period clause for termination, which complicates switching to another provider.
How 4guards helps
- Per-site contracts, with value, period and contracted hours, and activation and termination in the panel. From the Pro plan, the billing basis uses the hourly rate from the contract.
- A list of contracts expiring within a configurable window, which you open from the panel, so there is time for renewal or an amendment.
- The coverage report shows the intervals where fewer guards are planned than the posts required on a site; 4guards does not block assigning guards beyond the contracted number.