What should a security contract with a client include?

Security guard company Q&A

What should a security contract with a client include?

Short answer

  1. The guarded site, with the exact address and a description of access areas.
  2. The number of contracted posts and the guard schedule for each (24/7, night-only, etc.).
  3. The agreed rate — confirmed hourly or a fixed monthly package — and the billing terms.
  4. The guards' duties on site (access control, rounds, incident reporting).
  5. Termination clauses, notice period and how contracted posts can be changed.

What the law says (brief)

  • Law 333/2003, Art. 5, as amended in 2026: guarding is organised and carried out under a security plan drawn up by the guarding company under the service contract. For a site, police approval is required only for armed guarding (including when the plan changes); for unarmed guarding, the beneficiary submits the plan electronically to the competent police unit within 15 calendar days of drawing it up. Keep the contract and the plan consistent.
  • Civil Code, Art. 1270 and following — general rules on performing and amending service contracts.

Practical examples

  • Example: a mall contract specifies 4 posts, 24/7, at a confirmed hourly rate, plus 2 extra posts on weekends only, at a different rate. Any change to the number of posts is done through an amendment to the original contract.

Common mistakes

  • The contract doesn't specify the exact number of posts and schedule, which leads to billing disputes.
  • Verbal schedule changes aren't documented, and the billed rate doesn't match what was actually delivered.
  • There's no clear notice-period clause for termination, which complicates switching to another provider.

How 4guards helps

  • Per-site contracts, with value, period and contracted hours, and activation and termination in the panel. From the Pro plan, the billing basis uses the hourly rate from the contract.
  • A list of contracts expiring within a configurable window, which you open from the panel, so there is time for renewal or an amendment.
  • The coverage report shows the intervals where fewer guards are planned than the posts required on a site; 4guards does not block assigning guards beyond the contracted number.